We send out the Happy Backbox every two months on the 1st of February, April, June, August, October and December.

Exception Easter 2024, so that the box arrives on time, we will exceptionally send it from 18.03.24.

This depends on the subscription model you choose. With our "trial subscription" you have a flexible term and can already cancel after the first box. Thus, this model is very suitable if you want to receive only one box (or give it away, for example). With the model "Enthusiast" you have a minimum term of 3 boxes over a period of 6 months. The "Baking Lover" model has a minimum term of 6 boxes every two months spread over 12 months. After expiration of the minimum term, the subscription can be canceled at any time.

Yes, of course! You will make someone very happy. At the end of the checkout, you can enter the address of the person receiving the gift as the delivery address and we will send the box directly to the lucky person. Just don't forget to cancel the box if it is only a one-time gift. 😉

In each box is a booklet with detailed instructions and picture descriptions for each recipe. In addition, the baking box contains all the necessary baking accessories. Thus, nothing can actually go wrong and you can make the recipes super at home. Of course, we are always available for questions!

You can easily cancel your subscription by logging into your Happy Sprinkles account and managing your subscriptions there. You don't have an account yet? No problem! You can easily create one by clicking on the button in the upper right corner of our website or automatically during checkout. Important: The email address of your customer account must be the same as the email address you used to book your subscription.
If you have subscribed by direct debit, just send us an email with your cancellation request to info@happysprinkles.com.

The cancellation option depends on the subscription you have chosen. With the "Trial" subscription, you can cancel after the first box. With the "Enthusiast" subscription, you can cancel after the 3rd box. The "Baking Lover" subscription can be canceled after the 6th box. Please note that we must always receive the notice of termination by the 24th before a new box is sent (e.g. the box is sent on June 1st, if you no longer wish to receive it, we need your notice of termination by May 24th).

Theexception is the Happy Backbox for Easter 2024, so that you receive the box in time for Easter, we will send it on 18.03.24, the notice period ends on 10.03.24.

Yes, each Backbox will incur the shipping charges shown.

Yes, when ordering via our online store, this is possible once when concluding the subscription. The products will then be shipped together with the Backbox.